Terms and Conditions


These website standard Terms and Conditions written on this webpage shall manage your use of this website. These terms will be applied fully and effectively to your use of this website. By using this website, you have agreed to accept all terms and conditions written here. You must not use this website if you disagree with any of these website standard Terms and Conditions.

Minors or people below 18 years old are not allowed to use this Website.

Intellectual Property Rights:

Other than the content you own, under these terms, The Flyscape hostel and/or its licensors own all the intellectual property rights and materials contained in this website.

You are granted the limited license only for purposes of viewing the material contained on this website.


You are specifically restricted from all of the following

publishing any website material in any other media;

selling, sublicensing and/or otherwise commercializing any website material;

publicly performing and/or showing any website material;

using this website in any way that is or may be damaging to this website;

using this website in any way that impacts user access to this website;

using this website contrary to applicable laws and regulations, or in any way may cause harm to the website, or to any person or business entity;

engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this website;

using this website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being accessed by you and Flyscape hostel may further restrict access by you to any areas of this website, at any time, in absolute discretion. Any user ID and password you may have for this website are confidential and you must maintain confidentiality as well.

Your Content:

In these website standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this website.

By displaying your content, you grant Flyscape hostel a non-exclusive, worldwide irrevocable, sub-licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your content must be your own and must not be invading any third-party’s rights. Flyscape hostel reserves the right to remove any of your content from this website at any time without notice.

No Warranties:

This website is provided “as is,” with all faults, and Flyscape hostel express no representations or warranties, of any kind related to this website or the materials contained on this website. Also, nothing contained on this website shall be interpreted as advising you.

Limitation Of Liability:

In no event shall Flyscape hostel , nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this website, whether such liability is under contract. Flyscape hostel , including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this website.


You hereby indemnify to the fullest extent Flyscape hostel from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these terms.


If any provision of these terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Variation Of Terms:

Flyscape hostel is permitted to revise these terms at any time as it sees fit, and by using this website you are expected to review these terms on a regular basis.


Flyscape hostel is allowed to assign, transfer, and subcontract its rights and/or obligations under these terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these terms.

Entire Agreement:

These terms constitute the entire agreement between Flyscape hostel and you in relation to your use of this website and supersede all prior agreements and understandings.

Governing Law and Jurisdiction:

These terms will be governed by and interpreted in accordance with the laws of the State of Delhi, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Delhi for the resolution of any disputes.

Privacy Policy

Company Registration:

Flyscape hostel Head Office

Company name: Flyscape Hostel.

Office Address: Chaugan Chowk, Bir, Kangra, Himachal Pradesh, 176077

Registered Address: Kangra, Himachal Pradesh.

Telephone number: +91 9999023550

Email: [email protected]


Use Of Your Information:

We collect your information for the safety of our guests and to understand who we are accommodating at our properties for the safety of our staff. In addition, website user and guest data are collected for statistical purposes.

We also collect our guests’ nationality, date of birth, gender, for statistical analysis purposes.

When you visit our websites, we may automatically log your IP address (the unique address which identifies your computer on the internet). We use IP addresses to help us manage our websites and to collect broad demographic information for analytics use.

For reservations, we send guests confirmation emails and will, therefore, require your email address. Flyscape hostel operates an opt-in email policy – you will be asked to give us consent if you would like to receive Flyscape hostel newsletters via email.

Exceptions may occur in the case of us needing to contact previous guests in relation to post or lost property.

Reservation Data:

In order for us to confirm a reservation for you, we do require some information. This will usually consist of:

  • Your name
  • Telephone or mobile number – in case of an emergency
  • Gender
  • Nationality
  • Date of Birth
  • Identification data i.e. Passport, Driving License details
  • Credit card details, including the three-digit code that appears on the back of your credit card
  • Date of arrival and departure
  • Email address

Upon arrival, we will require the same information from your fellow travellers. Please ensure they are all aware of this to ensure a quick and efficient check-in.

Credit Card Data:

In order to guarantee reservations via all channels (telephone, website or smartphone application, but not restricted to), we require a full 16 digit debit/credit card number, name on the card, card type (we accept VISA, Mastercard or Maestro), three-digit security code and the expiry date.

Your debit/credit card details are only used to secure your booking and Flyscape hostel will only debit the account if you do not follow our cancellation procedure. Reservations that are cancelled at least 24 hours prior to arrival are not charged for, whereas no-shows or failing to cancel in excess of 24 hours will incur a charge for the first night.

Flyscape hostel indemnifies itself against all data use on and reservations made via third party websites/agents. Please refer to their relevant privacy policy and terms and conditions.

Guest Personal Data:

Flyscape hostel respects guest privacy and will not sell or disclose guests’ personal information to any other person, business or third party unless in the case of an emergency and/or it is seen as part of our duty of care.

Keeping Our Data Up To Date:

As an accommodation and leisure provider, we have guests returning to our properties on a regular basis. It is your duty to inform us if any of your personal information which we hold about you needs to be updated. We may contact you at any time if you have booked accommodation with us and we suspect we hold false information about you.

How We Use Cookies:

When you use our websites, we aim to make your experience engaging. In order to do this, we use cookies. Cookies are small text files which are sometimes downloaded on your computer or mobile device when you first visit our website so that we can remember who you are.

Usually, cookies contain two pieces of information: a site name and unique user ID. Cookies cannot be used alone to identify you, although they may be used to identify your IP address. Cookies help us and/or third party websites recognize your device the next time you visit and may remember details such as your username and preferences, analyse how the website is performing, or allow us to recommend content we believe is relevant to you.

Generally, cookies used on this website may perform the following functions:

Essential: These temporary cookies only remain in the cookies folder of your browser until you leave our website.

Performance: These cookies are stored on your computer – they contain no personal information and are used to improve performance and assist in navigation. They remain in the cookies folder of your browser for longer than “Essential” cookies (dependent on your browser settings).

We use or allow third parties to serve cookies that fall into the categories above. We use Google Analytics to help us monitor our website traffic, and cookies may also be served via Flyscape hostel .com or any of our subsidiary domains, online surveys, and online publications.

We may also use third party cookies to help us with market research, revenue tracking, improving site functionality and monitoring compliance with our Terms and Conditions and Copyright Policy as stated in our Terms and Conditions.

By using our website, you agree that we can place these types of cookies on your device. We may change ‘HOW WE USE COOKIES’ from time to time. It is your responsibility to check the policy regularly. You will be deemed to have accepted any amendments to the policy if you continue to make use of the website after a change to ‘HOW WE USE COOKIES’ has been made.

We have links to social networking websites (for example but not limited to: Facebook, Twitter, LinkedIn) from Flyscape hostel . These websites may place cookies on your computer. We do not control how they use their cookies. We suggest you check their website to see how they are using cookies.

For more information about cookies, visit www.aboutcookies.org which includes useful information on cookies and how to block cookies using different types of browser. Please note that by blocking or deleting cookies, you may not be able to take full advantage of our websites.

Google Analytics And Demographical Data:

We use Google Analytics to collect information about visitor behavior on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We, therefore, do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

You can find out more about Google’s position on privacy as regards its analytics service at https://www.google.com. The tracking cookie also allows us to access aggregates demographic and audience data from online behavioral advertising services. This information is only available to us at a group level, with no personal or identifiable information contained within it. It is used only for us to evaluate the effectiveness of the website and see how different groups of users use and respond to the site, and in no way allow us to track people individually. You may opt out of this tracking by disabling cookies within your browser.

Website Security:

These terms will be governed by and interpreted in accordance with the laws of the State of Delhi, and you submit to The Internet is not a secure medium. However, we have put in place various security procedures, including firewalls that are used to block un-authorised traffic to our website.

Third Party Websites:

Our website contains links to many other websites promoting their business and needs to our guests. Flyscape hostel indemnifies itself against all data use on and reservations made via third party websites/agents. Please refer to their relevant privacy policy and terms and conditions.

Photography And Film:

No permission is needed to take photos or film at our properties. However, we do ask if photographing or filming other guests not part of your group that you seek permission from them first. Verbal consent is solicited as a goodwill gesture.

On occasions, we may commission crews to film or take photographs at our properties for promotional purposes. If you do not wish to be filmed or photographed, you are required to voluntarily leave the filming or photography area.

Disclosing Your Information To Third Parties:

Other than the for the purposes referred to in this policy, we will not disclose any personal information without your permission unless we are legally obliged to do so (for example, if required to do so by court order or for the purposes of prevention of fraud).

Your Rights:

By submitting your information to us, you consent to the use of that information as set out in this Privacy Policy. You may request at any time that we provide you with the personal information we hold about you. Provision of such information will be subject to proving your identity and full address with a utility bill and acceptable photo ID.

Changes To Our Privacy Policy:

We may change our Privacy Policy at any time. Continued use of our websites signifies that you agree to any such changes.

Please be aware that the privacy policy is in English. For any support in a foreign language please contact us at- [email protected]

Booking & Guest Policies

Check In / Check Out:

A. Check-in time: 1:00 pm IST and Check-out time: 11:00 am IST

B. It is mandatory for every guest to present a GoI approved valid Photo ID at the time of check-in. Valid IDs are: Passport, Aadhar, Driving license and Voter card. Every foreign guest at all our hostels must carry and present their passport and a valid visa (in originals) during the time of check-in. Every Pakistani guest at all our hostels must carry and present during the time of check-in: an additional residence permit letter from the Indian High Commission in Islamabad along with the passport and valid visa in originals.

C. In case the guest arrives earlier than the check-in time, they can hang out in the common area till the bed/room is ready. However, if the guests are arriving as early as 05:00 am, it is highly recommended to book a bed for the previous night to ensure a good night’s sleep.

D. Check-out time is up to 11:00 am IST. Late check-out can be available on prior request and is subject to availability. The guests, however, can wait at the common areas until the time of departure.

E. Flyscape hostel  is well suited for young backpacking travellers.

F. 100% payment is a MUST at the time of check-in.

G. Local residents are not allowed to stay at Flyscape hostel . Local residents i.e. people living in the city or any adjoining areas where Flyscape hostel is located are not allowed to stay at Flyscape hostel in their respective city. The staff at all the hostels will ascertain the city of the guests’ residence on basis of the address proof that the guests provide during the check-in.

H. Right to ADMISSION is reserved.

Booking :

A. All guests must be at least 18 years of age to be able to check-in at any of our hostels.

B. Payment modes accepted at our hostels: Cash, Credit card and UPIs

C. We cannot guarantee accommodation in the same dorm room in the case 3 or 4 people travelling together. That will strictly be subject to availability.

D. Specific policies may apply at specific times of the year and the same shall be communicated at the time of check-in.

E. Please note, we are still not a PET friendly hostel. We are trying to get there so please check with us before you bring any pets with you.

F. Should any action by a guest be deemed inappropriate by the hostel or if any inappropriate behaviour is brought to the attention of the hostel, the hostel reserves the right to take action against the guest. Rest assured, proper investigations will be undertaken by the administration to ensure that the affair is dealt with in complete fairness.

G. Right to admission is reserved.

Cancellation :

A. Any and all cancellation requests are attended to by the central reservations team. To cancel your booking, kindly write to [email protected], Kindly make sure to mention your reservation ID and all relevant details on the same email.

B. All cancellations, if informed 7 days prior to the check-in date, shall be eligible for a 100% refund in credits only, that shall be valid for a lifetime period.

All cancellations, if informed 48 Hours before of check-in date shall be eligible for a 50% refund in the credits only that shall be valid for a lifetime period.

In case cancellations happen within 48 Hours of check-in date, there wouldn’t be ANY refund and will attract 100% cancellation charges.

C. The reservations made at the hostel are non-transferable. Therefore, it is mandatory for the guest in whose name the booking has been made to show up.

D. For all communications related to cancellations, write to us on [email protected] with details such as Booking ID and Guest name.

E. Refunds for cancelations would be processed within 7 working days.

General Policies :

A. Visitor (Non-resident guests) timings: 10:00 am– 7:00 pm. In case the guest wants to meet the visitor, they can do so in our waiting area or common spaces. Note, visitors are not allowed inside the rooms, at any time.

B. Hostel management shall not be held responsible for any loss of luggage or personal belongings. Guests shall make sure not to leave their belongings unattended at all times.

C. If the guest’s behaviour is deemed unfit at the property, at any time during the stay, the hostel management reserves all rights, upon subjective evaluation, to ask the guest to vacate the premises and no refund shall be processed in these circumstances.

D. Breakfast timings (at all our hostels): 08:00 hrs – 10:00 hrs. However, at times, breakfast timings may change and the same shall be informed in prior to all guests staying in our hostels. Also, note, breakfast isn’t included in the room tariffs and is charged on an extra basis at the hostels itself.

E. Drugs/Substance abuse is STRICTLY prohibited at all our hostels. In case anyone is found possessing or consuming drugs during their stay, strict action shall be taken against him/her and the person would be asked to vacate the hostel immediately and would be blacklisted from staying at our hostels forever.

F. Certain policies shall be location, season or time specific and shall be communicated exclusively at the time of booking or check-in.

G. Flyscape hostel may reach out to the guest for offers, discounts, feedbacks and other promotional matters via emails or calls.

H. Guests shall be liable for any damage except normal wear and tear to hostel assets. Guest shall keep the hostel room in a good condition, maintaining hygiene and cleanliness.

I. Extra mattresses shall be provided, at an extra cost, at all our hostels .

J. The guest shall be deemed unfit to continue any further at any of our hostels in case of: drug abuse, non-adherence of guest and booking policies, misbehaviour (Physical/mental/verbal or in any kind), theft, personal hygiene, vandalism, trespassing, non payment/delay in payment of dues, other guest inconveniences or any such unwarranted actions. In all such cases, the guest shall be asked to vacate the premises immediately without any refunds.

COVID-19 Guidelines & Hygiene Policies :

A. We shall accommodate people as per guidelines issued by the state or the central government and all guests are advised to adhere to it strictly.

B. We advise our guests to do a pre-arrival check-in to ensure contactless service. We shall be sending pre-arrival check-in email to all the bookers.

C. Thermal checks, travel history, Aarogya setu app download, luggage & footwear sanitisation shall be done on arrival.

D. Our staff is trained specially for post Covid-19 hygiene & cleanliness measures to ensure your safety.

E. Cleanliness policy: 3 times per day (Clean, sanitise, repeat)

F. Timings of common spaces, kitchen, play-area, etc. may be restricted to ensure 100% cleaning & social distancing measures as per management’s discretion.

G. Our common guest area are also sanitised 3 times a day to ensure servicing our guests with freshly prepared food.

H. All guests are advised to be 100% compliant with GOI or state guidelines & documentations.

I. Rights to admission are reserved with the hostel management without any refund liability.

J. Guests are advised to strictly follow management guidelines & ensure social distancing at all costs.